Please read below terms and conditions carefully before placing your order. You are expected to be fully understood and accepted below terms.
Online Store
Our online store operates 24 hours a day. Our working hours is from 11:30 - 19:30. Orders placed outside this period will be processed the next working day.
When you have placed an order, you will receive an automatic e-mail confirming receipt of your order.
You can cancel/change your order for any reason within 2 days after you have received the order confirmation email. Please contact us as soon as possible if you would like to cancel/change your order, please note that 5% handling fee of the total order amount will be charged.
Product Conditions
Please allow -/+ 4cm size tolerance for your sofa / other upholstery products. The size needs to be measured by the widest point.
There might be color deviation of the screen display so we strongly recommend you to visit our physical store in person to review the product quality and color.
Our wooden furniture is made by solid wood or combination of solid wood + plywood with natural veneer. Each wood pieces has its own natural wood grain, the pattern of the final products will be different from our sample or photos.
Delivery and installation fee are not included in the warranty.
Delivery and Shipping Terms
(a) The standard lead-time takes 4-12 weeks for most orders. It is approximate and is dependent on the availability of furniture manufacturer and oversea shipping time.
(b) You are responsible to ensure the ordered product(s) size can pass all the entrance doors, elevators and corridors, etc.
(c) Balance payment shall be paid at least 1 day before the scheduled delivery date.
(d) After signing the delivery note, the product(s) are confirmed as completely inspected and handover to you.
(e) WOODIFY Living Limited shall not be liable for any loss or damage(s) to customer’s home caused by furniture delivery. Please make sure there are enough protection to your home and household products.
* WOODIFY Living Limited reserves at all times the final right for any dispute.
WOODIFY Living, Established in 2021.
All of our products are carefully selected by our team and imported from ORIGINAL Design brand.
We believe that good design and high quality products are the significant elements for creating a pleasant living environment.
By selecting the products with high standard of craftsmanship and outstanding furniture design, our products had earned the recognition from the international organizations (Design Excellence Award (DEmark), Good Design Award (Gmark))
We are committed to offer high quality furniture with finest materials and good design from around the world.
The furniture you choose is differentiated, which allows you to stand out and add personal style to a flat.
