Terms and Conditions


Please read below terms and conditions carefully before placing your order. You are expected to be fully understood and accepted below terms.

Online Store
Our online store operates 24 hours a day. Our working hours is from 11:30 - 19:00, Tuesday OFF. Orders placed outside this period will be processed the next working day.

When you have placed an order, you will receive an automatic e-mail confirming receipt of your order.
You can cancel/change your order for any reason within 2 days after you have received the order confirmation email. Please contact us as soon as possible if you would like to cancel/change your order, please note that 5% handling fee of the total order amount will be charged.
我們的網站是24小時運作,員工辦公時間為 11:30 - 19:00;星期二休息。於辦公時間以外提交的訂單將會於下一個工作天處理。


顧客只可於收到訂單確認的電郵後,2天內取消或更改訂單。如需取消或更改訂單,請盡快聯絡我們。以上改動將收取訂單總額的 5%作手續費。

Product Conditions 產品

Please allow -/+ 4cm size tolerance for your sofa / other upholstery products. The size needs to be measured by the widest point.
請知悉梳化或其他布藝軟墊產品可能會存在 +/- 4cm 的尺寸誤差。測量尺寸需以產品最闊位置起測量,如與標示尺寸有 +/- 4cm 或以內的誤差,均屬於正常範圍。

There might be color deviation of the screen display so we strongly recommend you to visit our physical store in person to review the product quality and color.

Our wooden furniture is made by solid wood or combination of solid wood + plywood with natural veneer. Each wood pieces has its own natural wood grain, the pattern of the final products will be different from our sample or photos.

We provide 1 years period warranty begins on the date of delivery.  Warranty does not cover below:

1) Scratch on the used products.
2) The natural color and wood grain change on solid wood.
    實木因時間出現的自然變化: 紋理、顏色等。
3) Wrinkles on upholstery products.
4) Or products that are exposed to extreme environmental conditions or improper storage.

Delivery and installation fee are not included in the warranty.

Delivery and Shipping Terms 運輸及送貨
(a)   The standard lead-time takes 4-12 weeks for most orders. It is approximate and is dependent on the availability of furniture manufacturer and oversea shipping time.

產品貨期約為 4-12星期,視乎供應商出貨及海外運輸時間。

(b)  You are responsible to ensure the ordered product(s) size can pass all the entrance doors, elevators and corridors, etc.


(c) Balance payment shall be paid at least 1 day before the scheduled delivery date.


(d)   After signing the delivery note, the product(s) are confirmed as completely inspected and handover to you. 


(e)   WOODIFY Living Limited shall not be liable for any loss or damage(s) to customer’s home caused by furniture delivery. Please make sure there are enough protection to your home and household products.



* WOODIFY Living Limited reserves at all times the final right for any dispute. 
* 以上如有任何爭議, WOODIFY Living Limited 保留最終決定權。

WOODIFY Living, Established in 2021.

All of our products are carefully selected by our team and imported from ORIGINAL Design brand.

We believe that good design and high quality products are the significant elements for creating a pleasant living environment.

By selecting the products with high standard of craftsmanship and outstanding furniture design, our products had earned the recognition from the international organizations (Design Excellence Award (DEmark), Good Design Award (Gmark))

We are committed to offer high quality furniture with finest materials and good design from around the world.

The furniture you choose is differentiated, which allows you to stand out and add personal style to a flat.