About Delivery

The standard delivery time of our products is 4-12 weeks.
我們的產品貨期為4-12星期。

For small furniture, customer can choose SF express (Cash on Delivery) or collect the products in our Aberdeen warehouse, it is free of charge. Please make a reservation with us before collecting.
如購買小型家具，顧客可以使用順豐到付或親臨我們位於香港仔的倉庫免費取貨，請先跟我們店員預約取貨時間。

或我們可以免費安排電召客貨車 (e.g. GOGOVAN, CALL4VAN, LALAMOVE), 費用為實報實銷，送貨至客人指定可停車取貨點。
We can arrange cargo vans to deliver the orders to client's designated pick-up point. Client will be responsible for the transportation fee.

 

For large furniture, we suggest using our delivery service. Delivery charged as below, including delivery to door and installation:
如購買大型家具，我們建議及可安排專車送貨。送貨費如下，專車送貨費用包括送貨上門及安裝。

Delivery fee 送貨費:

Purchasing Amount	香港島、九龍、新界 Hong Kong Island, Kowloon, New Territories
< HK $8,000	HK $350
≥ HK $8,000	FREE

 

The mentioned delivery charge is only suitable for the urban district. Additional delivery fee is required for the islands and remote area. Please contact us for the quotation. 

*Remote area: Lantau Island, Tung Chung, Ma Wan, Discovery Bay and other rural area. 

以上價錢只限於市區。離島區和偏遠地區不設免費送貨，及基本送貨費有附加費用，請聯絡我們查詢價錢。

偏遠地區：大嶼山、東涌、馬灣、愉景灣及其他鄉郊地區

 

Stair Charge 上樓費:

- Additional HK$100/floor for each product will be charged for any stairs (18 stairs max.)
如有樓梯，每件產品每層加 HK$100 (18級/層為限）

*** Only applicable to 5 stories or below, for 5 stories above, please contact us for details and quote.
*** 只適用於5層樓或以下，超過5層，請聯絡我們查詢費用。

- No additional charge for 5 stairs or below
5級或以下樓梯不需加收搬運費

 

There will be additional $200 surcharge if the delivery address is outside 50 meters of the unloading point.
如送貨地址距離最近可卸貨地點 50米以外路段，我們將會收取額外$200 搬運費用

We will inform customers by Whatsapp or phone call after the goods are ready for pick up / delivery. If customer wants to reschedule the delivery, please inform us at least 1 day in advance. Otherwise, the delivery fee is non-refundable, there will be additional delivery charge. (Free delivery for order over $8,000 can be only applied once)
當產品準備好後，我們會以Whatsapp或電話通知顧客，提前預約自取或送貨時間。如需更改送貨時間，請於至少一天前通知我們。送貨當天如無法成功聯絡客人或無人收貨，運費將不會作退還及另計 (滿$8,000 免費送貨只可享用一次)

Delivery service will be re-scheduled if typhoon signal no.8 or above, a red or black rainstorm warning is hoisted.
如八號或以上烈風訊號、紅色或黑色暴雨警告訊號懸掛，當天的送貨訂單將會重新安排時間送貨。

*** Customers have to ensure the goods can enter the elevator before placing order.
*** 客戶於下單前必須自行量度電梯尺寸，確保貨物可以進入電梯。

 

Furniture disposal service 舊傢俬棄置服務

We offer furniture disposal service for our customer. Customers are required to send us the furniture photos and size for quote at least 1 working day before the delivery.  
如客人於本店購買傢俬，可於送貨當日加購舊傢俬棄置服務。
請於送貨前至少一個工作天前提供舊傢俬相片我們作報價及確認。